- Password issues
- Camera/Microphone troubleshooting
- Reset your Chromebook
- Clear Google Account Profile data
Password problems
For password/login problems please contact the district network office
Camera Microphone troubleshooting
Reset your Chromebook
If you are not dealing with physical damage to your Chromebook we ask that you first reset it. Please follow these instructions to about 1:34 of the video to reset and see if that fixes your issues.
If you have a HP G8 EE or a Lenovo 100e this video will not work
At the login screen
Press Alt+Ctrl+Shift+R
click the powerwash button
wait for the reset to finish [may get the powerwash option twice], the device should auto reboot back to the welcome screen when done.
If this does not resolve your issue please fill out our Chromebook problem form