Chromebook Problems

Password problems

For password/login problems please contact the district network office

Camera Microphone troubleshooting

Camera/Microphone problems

Reset your Chromebook

If you are not dealing with physical damage to your Chromebook we ask that you first reset it. Please follow these instructions to about 1:34 of the video to reset and see if that fixes your issues.

If you have a HP G8 EE or a Lenovo 100e this video will not work
At the login screen
Press Alt+Ctrl+Shift+R
click the powerwash button
wait for the reset to finish [may get the powerwash option twice], the device should auto reboot back to the welcome screen when done.

If this does not resolve your issue please fill out our Chromebook problem form